SOP

Standard Operating Procedures

Standard Operating Procedures are corrective actions to Risk that use People to Manually run Process or Work Flows

each SOP can be documented like an asset Tree of requirements

Screenshot of a Dynamics 365 interface displaying account details for 'Layer 1 Holdings', including sections for summary, account information, and related items.

Creating New SOP Assets

Standard Operating Procedures are Assets

They are a Living Document changed by new experiences and customer feedback

Most Assets have or are a solution to Risk

Screenshot of a Dynamics 365 interface displaying a Standard Operating Procedure (SOP) for Severe Weather Alerts, showing sections such as summary, assets, properties, and related details.

Assets can Relate, Parent and Child Assets

Screenshot of a Dynamics 365 interface displaying a Saved Standard Operating Procedure (SOP) for Severe Weather Alert, with sections for Summary, Assets and Locations, Properties, and Related Assets.

Governance Risk Management

A screenshot of a spreadsheet showing a sequence view for Standard Operating Procedures, including columns for loop numbers, customer assets, site IDs, process names, and FMEA metrics.
Popup notification confirming data submission for import with instructions to track the progress.
Table displaying import statuses with columns for import name, status reason, successes, partial failures, errors, and total processed items.

Are you failing to reply to your customer in 24 Hours?

We desire the important work is done before the work becomes urgent.

User interface for creating a new customer asset, showing fields for tag name, name, master customer asset, and account.

You will be able to buy DefineTheBox directly from Microsoft if you already have your Dynamics 365 License, Alternatively DefineTheBox with Layer1Holdings will be able to supply your organization with an environment, License package and get your company started on their enterprise software suite.