Quality Manager manages the Quality Management System (QMS) for my company
Quality Manager owns the role of advocating a process and Standard Operating Procedures that will assure quality products to our customers
Quality Manager Role requires working with Sales, Operations, Shipping, Order Processing and fulfillment
Quality Manager job responsibilities include:
Assure Products meet the Quality we expect to offer our Customers
Customer Complaints, Warranty Life Cycle(in partnership with sales)
The Quality Manager Role owns customer Return Material Authorizations and Corrective and Preventative Actions
Quality Management Systems are used to correct risk from the process of making products for satisfied customers
Use DefineTheBox as a Quality Manager to index Failure Mode Effect Analysis and Corrective and Preventative Actions for each Customer Account and Asset as part of the Customer Relationship Management process
Quality Managers may receive a Notice from a Supplier for a potential Product Defect for certain Application uses.
Given The Sales Order or Bill from the supplier a Quality Manager may need to Track and Trace Lots related to Customer Purchase Orders
Use DefineTheBox for Customer Relationship Management notices for firmware, or hardware defects down to the serial number (Sales Order Detail, Product per Serial Number) or line item of a sales order.
Dynamically Attribute Traceability by Customer Asset ID to Sales Order Or Serial Number or Part Number related to Customer Purchase Orders
The Sales Team or Research and Development should manage distribution of notices to Customer Accounts with Defect by Lot Traceable related customer Purchases Orders