To provide Quality Products to your customer, standard operating procedures are followed and stored within a Quality Management System (QMS). For the best quality products, the quality is considered from the customer needs and requiremtns.
DefineTheBox Uniquely adds Failure Mode Effect Analysis to Customers Assets, so when a new risk is identified, preventative actions can be incorporated into the process of Standard Operating Procedures and into User Requirement Specifications.
DefineTheBox was built to solve the problem of updating a risk ledger and the documents informed by risk needed to be manually updated. Instead of updating each document as a siloed document, the relationships of embedded spreadsheets allow users to generate documents from Living Data, including the changing risk ledger. Document generation informed by Risk and Failure Mode Effect Analysis is one of the most valuable tools within DefineTheBox Software. It allows for document generation from templates that can be validated for regulated industries like Medical Device, Food & Beverage, and Manufacturing Environmental Compliance.
The QMS is used for tracking lot and serial numbers to customer Purchase Orders, Invoices, and return material authorizations of product that do not meet the customer requirements.
Increase visibility into Customer Relationships by identifying the requirements of Customer Assets, Failure Mode Effect Analysis, Preventative Actions, and Corrective Actions.
Return Material Authorizations spend company reputation and cost employee time for products not meeting customer expectations. By providing a method of feedback from the Return Material Authorization (RMA) to Failure Modes Effect Analysis of Customer Assets, DefineTheBox reduces the effect of having to relearn from mistakes.
Here is an example entered into DefineTheBox of selling a Heat Control, where the failure of the device used to control heat can result in the customer’s process not going to user requirements.
The photo below shows how the heating element when left on melted the metal ductwork of a customer’s process.
Creating a Preventative action such as adding a second heat sensor in or close to the heating element allows detection for overheating risk so that action can be taken to turn off power and prevent further equipment damage.
Frequently Asked Questions:
What is a Quality Management System? A Quality Management System stores documented process, equipment requirements like calibrated instruments, lab sample procedures, and product inspections done to assure quality requirements.